What is Order and Pay at Table?
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Online ordering systems allow your customers to peruse your menu online and then order and pay on their phone, all from the comfort of their table. Alternatively, if you still prefer the personal touch, a mobile ordering system allows your wait staff to take orders and payments through a mobile device.
Why should we consider a mobile order and pay system?
The hospitality sector has had to adjust the way it works to make dining-in a safer experience. Order and pay at table is perfect for most eateries, from individual cafes and restaurants to large chains and hotels. There are many crucial benefits:
1) It reduces errors when entering orders - the customer is in control of their order, putting less pressure on your staff.
2) You can turn more tables because the checkout process is faster and more efficient, especially during peak times.
3) Cashless and touchless checkouts help prevent the spread of viruses, keeping your staff and customers safer.
4) Your staff have more time to focus on each table, helping to build customer loyalty.
5) Improved payment security.
6) It’s easy for customers to split the bill themselves and add a gratuity.
7) The customer feels more in control of their dining experience - some can get in and out before a theatre reservation,
others can take their time.
What does the system look like?
Our Order and Pay at Table systems are completely customisable. You can use your own branding and its easy and quick to set up. The system is simple for customers to use and they can access your menu via table QR codes.
Does it integrate to one EPoS system?
Yes, the systems are fully integrated and offer easy end-of-day reporting.
Do the orders go directly to the kitchen?
Yes, whether customers order themselves or your staff take the order, it goes directly to your kitchen.
I’d like my staff to still take the orders. Can I take orders and payments through one device?
Yes, the mobile device will take orders and accept card payments. You need only have one till, which can then integrate to multiple mobile devices.
Who is Swipen?
Swipen is an award-winning payment service provider. We embrace collaboration and work with market-leading partners to bring the best solutions to our customers. Along with our partners, we launched the bespoke Order and Pay at Table system at Pizza Hut restaurants across the UK.
