Our customisable hotel app provides your guests with a hassle-free and exceptional contactless experience.

Your hotel-branded app not only provides your guests with everything they need on their mobile device for a memorable stay, but it also enables you to boost your hotel revenue through additional upselling, in-stay spend opportunities and increased direct bookings.

Take your hotel guest experience to the next level, save time and boost ROI with key features:

·       Direct bookings

·       Food and drink ordering

·       Direct payments

·       Check-in and check-out

·       Table booking integrations

·       Bespoke branding

Your hotel guests also can use your hotel-branded app to find information on local Places of Interest, including directions and transportation details, whilst receiving notifications on the latest news and updates. 

Hotel, restaurant and spa offers can be promoted, room upgrades encouraged, food and drink menus viewed and orders placed with secure direct payments. 

Your hotel-branded app also integrates with table booking providers; ResDiary and SevenRooms and integrates with HopPMS, door locks enabling your guests to check-in contactless via your hotel app, use a mobile key to enter their room, and request room service at the tips of their fingers, taking your customer service to the next level.

Your hotel branded app can also be used to create personalised experiences to engage guests' pre, during and post-stay, encourage direct bookings and, in turn, reduce the commission paid to OTAs. 

Richard Drummond, Owner of McKays Hotel in Pitlochry, Scotland, said: "Since we started using the app, our direct bookings have gone from 20% to over 50%".

You can improve operational efficiency by saving hours spent on manual admin and freeing up staff by automating tasks such as check-in and out to improve the guest experience.

 A hotel branded app also enables your hotel to become a more environmentally friendly business by reducing the amount of paper used every year.

Hop is an industry-leading hotel Property Management System provider which enables hoteliers to manage all aspects of their property from an all-in-one, cloud-based platform. 

As experienced hoteliers, we have hands-on experience in the hospitality industry. We understand the daily challenges and the pain points. That's why we created Hop and continue to develop the intuitive tools you require to free yourself of the daily hassles, which allows you to get on with what you do best; look after your guests while we do the rest.

Book a demo at hopsoftware.com